1. Introduction

Welcome to Engineering Solutions (U) Limited (ENGSOL). By accessing our services, purchasing our products, or engaging with our business, you agree to these Terms & Conditions.

2. About Us

Engineering Solutions (U) Limited (ENGSOL), incorporated in February 2001, is a Ugandan company specializing in agricultural machinery, engineering solutions, and after-sales support.

3. Products & Services

We provide:

• Agricultural machinery and tractors
• Farm implements and irrigation systems
• Dairy and grain handling equipment
• Engineering consultancy and custom fabrication

All products and services are provided based on agreed specifications, quotations, and contracts.

4. Orders & Payments

• Orders are confirmed upon acceptance of a quotation or invoice
• Payments must follow agreed terms (full payment or installments)
• ENGSOL reserves the right to withhold delivery for unpaid balances

5. Delivery & Installation

• Delivery timelines are estimates and may vary due to logistics or external factors
• Installation and training (where applicable) will be scheduled upon delivery

6. Warranty & After-Sales Support

• Products may come with manufacturer warranties
• Warranty does not cover misuse, negligence, or unauthorized modifications
• ENGSOL provides technical support and access to genuine spare parts

7. User Responsibilities

Customers agree to:

• Use equipment according to provided guidelines
• Maintain equipment properly
• Avoid unauthorized repairs that may void warranties

8. Limitation of Liability

ENGSOL shall not be liable for:

• Indirect or consequential damages
• Losses resulting from improper use of equipment
• Delays caused by third parties or unforeseen circumstances

9. Intellectual Property

All technical designs, documentation, and materials remain the property of ENGSOL unless otherwise agreed.

10. Termination

We reserve the right to suspend services or cancel orders in case of breach of agreement.

11. Governing Law

These Terms are governed by the laws of Uganda.